Biolouve
FAQ
We’re here to make intimate wellness simple, safe, and stigma-free.
Biolouve
about
The products
Are Biolouve products safe for daily use?
Yes. All our formulations are dermatologically and gynecologically tested. They are pH-balanced, hypoallergenic, hormone-free, paraben-free, and safe for daily use.
Who can use these products?
Our products are designed for individuals with healthy skin and no underlying medical conditions. If you are pregnant, breastfeeding, undergoing any medical treatment, or have a history of health conditions, we recommend consulting your healthcare provider before use. Your doctor is the best person to advise you based on your personal medical history.
Can I use Biolouve products if I’m pregnant or breastfeeding?
Yes. Our products are hormone-free, paraben-free, and safe for use during pregnancy and breastfeeding. If you have any specific concerns, we recommend consulting your doctor.
Do your products replace soap or shower gel?
Biolouve products are designed specifically for the vulvovaginal area. Unlike conventional soaps or gels, they cleanse gently without disrupting natural pH or microbiota.
Does a change in appearance mean that the product is no longer effective?
At Biolouve, we use natural plant extracts, so it is normal for slight sediments or subtle changes in color/transparency to appear over time. This does not affect the product’s safety or effectiveness. We recommend gently shaking it before use. All our batches undergo microbiological testing before and after filling, so we can guarantee that the product is safe.
about
BioticV+ and Science
What is BioticV+?
BioticV+ is our proprietary lactobacillus ferment filtrate, developed with biotechnology. It helps protect the vulvovaginal microbiome, supports natural defenses, and has proven antimicrobial activity against common pathogens.
Why is pH balance important in intimate care?
The vulvovaginal area has a naturally acidic pH (around 4.5). This acidic environment helps protect against harmful bacteria and infections. Using products that respect this balance is essential for long-term health
What’s the difference between Biolouve and other feminine care products?
Most feminine washes and sprays focus on fragrance or harsh cleansing. Biolouve is different: we use biotechnology (BioticV+) to support your natural microbiota, while keeping the formulas gentle, safe, and effective.
how to use
the Ritual
How do I use the Cleansing Wash?
Apply a small amount (almond-sized) during your shower. Gently massage over the external vulvar area, then rinse thoroughly.
When should I use the Refreshing Splash?
Anytime you need a boost of freshness — before going out, after the gym, during long workdays, or before/after sex. Just apply externally with a couple of sprays.
How do I apply the Serum?
Place 3–4 drops on your fingers and gently massage into the external vulvovaginal area (outer and inner lips, clitoris, folds). It hydrates, improves elasticity, and revitalizes intimate skin.
safety and
Trust
Are your products tested on animals?
No. All Biolouve products are cruelty-free.
Are your products vegan?
Yes. All formulations are vegan except for the V Happy Everyday, all of our products are hormone free!
Will Biolouve products help with infections?
Our products help maintain balance and protect natural defenses, which may reduce risk of infections. They are not medications — if you suspect an infection, consult a doctor.
orders and
Shipping
Where do you ship?
Biolouve products are available in more than 14 countries. In the U.S., we ship nationwide with fast, discreet delivery.
How long will my order take?
Orders are typically delivered within 3–5 business days.